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Medical Home - Hospital Consumer Assessment Of Healthcare Providers and Systems (HCAHPS)
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  1. SETMA's approach to fulfilling the HCAHPS: Steps of action and SETMA's Video of our Care Transitions Process

  2. July 17, 2013 First Day of the HCAHPS Plan by SETMA

  3. The Relationship between convenience satisfaction and quality in HCAHPS

  4. Improving HCAHPS Scores for SETMA - A Disgusting Event and SETMA's Plan

    1. Improving HCAHPS Scores for SETMA - A Disgusting Event and SETMA's Plan - Rick Bryant's Response

    2. Response to SETMA's HCAHPS Program from SETMA's Director of Operations

    3. Response to 2nd Day of HCAHPS Project Joseph Bujak Trained in an Olserian Tradition

    4. Improving HCAHPS Scores for SETMA - A Disgusting Event and SETMA's Plan - Carolyn Holly's Response

  5. HCAHPS on weekend call July 20, 2013

    1. HCAHPS on weekend call July 20, 2013 - Joseph Bujak's Response

    2. July 23, 2013 Response to Joseph Bujak Shift Work, Shift Hospitalist, Team Hospitalist, Hospital Care Summary and Post Hospital Plan of Care and Treatment Plan

  6. Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS): Tutorial for SETMA's Internal HCAHPS Survey

  7. July 30, 2013 First Iteration of the COGNOS HCAHPS Audit

  8. SETMA's Internal HCAHPS Audit for the month of August

  9. SETMA's Internal HCAHPS Audit for 2013

SETMA I
2929 Calder
SETMA II
3570 College
Mark A. Wilson Clinic
2010 Dowlen
Nederland
2400 Highway 365
Orange
610 Strickland Drive
Lumberton
137 N LHS Drive

409-833-9797 888-833-0523

Office Hours: Monday through Thursday 8:00 AM to 5:30 PM and Friday 8:00 AM to 12:00 PM
If you need information about your healthcare, you may contact us by phone 24 hours a day, 7 days a week.